We have long been certified under the ISO 9001 Quality Management System, which underpins our approach to achieving the highest standards. Beyond compliance with ISO requirements, we prioritize swift responses and flexibility in addressing customer demands, continually enhancing our product offerings, services, and customer support.

Our quality policy shapes the way we interact with all stakeholders—customers, suppliers, employees, and the local community.

Quality policy

Through the implementation of a robust quality policy and the consistent reliability of our products and services, we ensure the satisfaction of both our customers and business partners. Alongside this, we emphasize the integral role of employees in our operations, promote successful business outcomes for our owners, and prioritize a long-standing commitment to employee safety and environmental stewardship within the community.

Our dedication to quality is fully aligned with the ISO 9001:2015 standard, supported by a structured system outlined in our Quality Manual, and centered on fulfilling the requirements of our customers.

We embed quality into every facet of our operations, from production to service delivery. By applying a certified quality management system consistently and driving continuous improvements, we ensure quality at every level. All employees are responsible for upholding this system, adhering to their specific duties to ensure quality standards are met across every area of the business.

To reinforce this position, we have integrated a comprehensive quality policy into our business strategy, driven by the following objectives:

• Uniform product quality
• Delivering on customer expectations by adhering to their specifications and contract terms, complying with all relevant legal regulations and standards, and promptly resolving any issues related to contract deviations, amendments, or non-compliance
• Ensuring our technical specifications adhere to the highest global standards
• Partnering with customers in the product development process to design products that meet their unique requirements
• Ensuring business continuity and fostering a positive work environment for all employees
• Active engagement of company management in all organizational functions, ensuring the effective implementation of policies and the achievement of goals; department managers are entrusted with both the responsibility and authority to inspire employees and ensure the availability of essential resources

Environmental Management System

To complement our quality management efforts and further improve our overall business operations, we have implemented an environmental management system.

This system is aligned with the ISO 14001:2015 international standard and is structured around setting measurable environmental goals, monitoring their achievement, and ensuring continuous enhancement of our environmental practices.