The Company’s management and employees are fully dedicated to implementing this policy and aligning their efforts with its objectives to achieve sustainable success.

This policy is communicated transparently to all stakeholders and is available for review.

The Company’s management integrates this policy into its overarching business strategy, prioritizing the following key objectives: 

• Delivering excellence: Consistently providing high-quality products and services that exceed customer expectations
• Customer-centric focus: Meeting customer needs and expectations by adhering to their specifications and contracts, while ensuring full compliance with applicable laws, regulations, and standards
• Innovation and compliance: Driving the development of new products and services in alignment with the laws and standards of the Republic of Croatia
• Collaborative development: Partnering with customers to create tailored solutions that address specific requirements
• Sustainable operations: Promoting business stability while fostering satisfaction among employees and other stakeholders
• Responsible partnerships: Building and maintaining robust relationships with suppliers, encouraging shared values such as environmental stewardship, respect for human rights, data protection, and information security 

To achieve these quality objectives, we have established a robust quality management system fully aligned with ISO 9001 standards. The Company’s management is deeply involved in all organizational functions, actively overseeing the implementation of policies and objectives while delegating responsibilities to managers. This approach fosters operational excellence, drives continuous improvement, and empowers employees to deliver high-quality results by ensuring access to the necessary resources and support.