Risk management and business continuity

Our approach to risk management is fully aligned with ISO 31000:2018, ensuring a comprehensive and systematic integration into all business processes and decision-making frameworks. This approach considers both internal and external factors impacting the company, enabling a holistic view of risks. It is continuously applied and refined to adapt to changing circumstances, driving ongoing improvement through experience and knowledge. Equally, we place great emphasis on maintaining business continuity, ensuring the resilience and stability of our operations.

Integrity in business

Integrity is at the core of all our business processes, guiding employees to consistently act ethically and responsibly. This principle is equally vital in our interactions with stakeholders, including customers, suppliers, business partners, organizations, shareholders, and the broader community.

Integrity is especially important in fulfilling contractual obligations. We ensure that commitments are made only when we can deliver them appropriately and within agreed deadlines, maintaining trust and reliability as fundamental pillars of our operations.

Anti-corruption policy and procedures

We are firmly committed to a zero-tolerance approach to corruption, actively implementing measures to prevent, detect, and address any corrupt practices. This commitment ensures transparency, accountability, and integrity across all aspects of our business operations. 

Ethics in business

We are committed to an ethical approach in all aspects of our operations, fostering integrity and accountability in our interactions with:

• The public
• Government institutions
• Business partners
• Shareholders
• Employees

Our business practices are founded on the principles of responsibility, efficiency, transparency, credibility, and quality. These values are consistently applied in good faith, adhering to sound business practices and promoting a culture of trust and respect.

We advocate for equal opportunities for all employees and maintain a strict zero-tolerance policy toward corruption, bribery, and violence. Our ethical principles also guide our relationships with stakeholders, including customers, suppliers, and other business partners.

As a testament to our dedication to ethical standards, we are signatories of the Croatian Chamber of Economy’s ethical guidelines:

• Code of Ethics in Business
• Charter